Terms of service
OVERVIEW
Welcome to Sukoon Garments! The terms “we”, “us”, and “our” refer to Sukoon Garments. Sukoon Garments operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Sukoon Garments is powered by Shopify, enabling us to deliver the Services to you.
The following terms and conditions, including all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.
Please read these Terms of Service carefully. They contain important information about your legal rights and address topics such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you are not permitted to access or use our Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your state or province of residence and that you have given us consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services including browsing or purchasing products you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary rights to provide it.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to anyone else.
ARTICLE 2 – OUR PRODUCTS
We strive to describe our products and services as accurately as possible. However, please note that colors and appearances may differ from what you see on your screen, depending on your device and its settings.
We do not guarantee that the look, feel, or quality of products will meet your expectations or match the images or descriptions provided. Product descriptions may be changed at any time, without notice. We reserve the right to discontinue products at any time and may limit the quantities offered per person, household, or region.
ARTICLE 3 – ORDERS
When you place an order, you are making an offer to purchase. Sukoon Garments reserves the right to accept or decline your order at our sole discretion. Orders are only accepted once confirmed by us and after payment has been received and processed. Please review your order carefully before submitting, as cancellations may not be possible once accepted.
If we decline, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided during checkout.
Purchases may only be returned or exchanged in accordance with our Refund Policy. You represent and warrant that your purchases are for personal or household use only, not for resale or export.
ARTICLE 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price at the time of your order, as confirmed in your order email. Unless otherwise stated, prices exclude taxes, shipping, handling, customs duties, and import fees.
Prices on our website may differ from prices in physical stores or third-party outlets. From time to time, promotions may apply with separate terms. In the event of conflict, the promotion terms prevail.
You agree to provide accurate and current payment and account information for all purchases. This includes promptly updating email, billing, and payment details to ensure transactions can be completed. You represent and warrant that your payment details are valid, authorized, and approved by your provider.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Any delivery times provided are estimates only and not guaranteed. Once products are handed over to the carrier, ownership and risk of loss transfer to you.
ARTICLE 6 – INTELLECTUAL PROPERTY
All content, trademarks, designs, graphics, media, and other elements of the Services are the property of Sukoon Garments, its affiliates, or licensors, and are protected under intellectual property laws.
You are permitted to use the Services only for personal, non-commercial purposes. Unauthorized reproduction, distribution, modification, or use of any materials is prohibited without our prior written consent.
ARTICLE 7 – OPTIONAL TOOLS
You may have access to third-party tools through the Services. These are provided “as is” without warranties. We are not responsible for damages resulting from your use of such tools. Use them at your own discretion and ensure you understand the terms of the third-party providers.
ARTICLE 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for examining or evaluating the content, accuracy, or practices of these external sites. Accessing them is at your own risk, and we disclaim all liability arising from such use. Please review their policies before engaging in any transactions.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
Sukoon Garments uses Shopify to host and provide the Services. However, all sales and transactions are between you and Sukoon Garments directly. Shopify is not responsible for any sales-related matters, injuries, or damages arising from your purchases.
ARTICLE 10 – PRIVACY POLICY
All personal data collected is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. Because Shopify hosts the Services, your data may also be shared with Shopify and its partners, possibly located outside your country of residence.
ARTICLE 11 – FEEDBACK
Any feedback, ideas, or suggestions you provide may be used by us without obligation to you. By submitting feedback, you grant us a perpetual, worldwide, royalty-free license to use it for any purpose, including commercial use.
ARTICLE 12 – ERRORS AND INACCURACIES
Occasionally, our Services may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and update or cancel orders when necessary.
ARTICLE 13 – PROHIBITED USES
You may not use the Services for unlawful, harmful, fraudulent, or abusive purposes, including transmitting malware, infringing on intellectual property, harassing others, or spamming. We reserve the right to suspend or terminate your account if these Terms are violated.
ARTICLE 14 – TERMINATION
We may terminate or suspend your access to the Services at any time, without notice, for any reason. You remain responsible for any outstanding amounts owed up to the termination date.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
Unless expressly stated otherwise, the Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee that Services will be uninterrupted, timely, secure, or error-free.
ARTICLE 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Sukoon Garments, its affiliates, directors, employees, or service providers are not liable for any indirect, incidental, or consequential damages, including lost profits, data, or business, arising from the use of the Services or products.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Sukoon Garments, Shopify, and affiliates from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Services.
ARTICLE 18 – SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain valid and enforceable.
ARTICLE 19 – WAIVER; ENTIRE AGREEMENT
Failure by us to enforce any provision of these Terms does not constitute a waiver. These Terms, together with any policies posted on the site, constitute the entire agreement between you and us.
ARTICLE 20 – ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights at any time without notice.
ARTICLE 21 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws and courts of the jurisdiction where Sukoon Garments is headquartered.
ARTICLE 22 – HEADINGS
Section headings are for convenience only and do not affect interpretation.
ARTICLE 23 – CHANGES TO TERMS
You can review the latest version of the Terms of Service on this page at any time. We reserve the right to update, modify, or replace any part of these Terms at our discretion. Material changes will be communicated as required by law.
ARTICLE 24 – CONTACT INFORMATION
Questions about the Terms of Service should be directed to:
Sukoon Garments
📧 info@sukoongarments.com
📍 Laagjes 33 (Unit 10), 3076 BJ Rotterdam
The Netherlands
Vat: NL005105187B59
Chamber of Commerce: 94718016